Terms & Policies

Terms & Policies

Terms of Service

Acceptance of Terms

By accessing and using SMS Cellphone Repair Shop's services and website, you accept and agree to be bound by the terms and conditions outlined in this policy.

Services

SMS Cellphone Repair Shop provides cellphone repair services and sells mobile phone accessories and electronics. We reserve the right to refuse service to anyone for any reason at any time.

Repair Services Terms

  • All repairs are performed by qualified technicians using quality parts
  • We are not responsible for data loss during repairs - please back up your data before service
  • Devices left unclaimed for more than 30 days may be disposed of
  • Payment is due upon completion of repair services
  • We reserve the right to refuse repairs on devices that are beyond economical repair

Privacy Policy

Information We Collect

We collect information necessary to provide our services, including:

  • Contact information (name, email, phone number)
  • Device information for repair purposes
  • Order and transaction history
  • Shipping and billing addresses

How We Use Your Information

We use your information to:

  • Process repairs and orders
  • Communicate with you about your service or purchase
  • Send promotional emails (you can opt out at any time)
  • Improve our services and customer experience

Data Protection

We take the security of your personal information seriously and implement appropriate measures to protect it. We do not sell or share your personal information with third parties except as necessary to provide our services (e.g., shipping providers).

Refund Policy

Product Returns

Products purchased from our store may be returned within 14 days of purchase in unused, original condition with all packaging and tags intact. Refunds will be processed within 5-7 business days of receiving the returned item.

Repair Services

If you are not satisfied with a repair service, please contact us immediately. All repairs are covered by our warranty, and we will make every effort to resolve any issues.

Non-Refundable Items

  • Diagnostic fees
  • Items marked as final sale
  • Opened or used accessories (for hygiene reasons)

Limitation of Liability

SMS Cellphone Repair Shop shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products. Our liability is limited to the amount paid for the service or product.

Changes to Terms

We reserve the right to update these terms and policies at any time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about these terms and policies, please contact us.

Last updated: February 2026